Opening Hours Mon to Fri - 9.00 AM to 7.00 PM Sat - Closed | Sun - Closed

TERMS OF USE

The accompanying explanation unveils Printer Help Support protection strategies for its site. We do upgrade our approach intermittently without notification so please check once in a while for any progressions. We consider protection important and the individual information gathered from our enrolled part will be utilized just for giving them benefit and additionally for their advantages. In the event that you ask for specialized backing via email or phone, we will approach you for data expected to finish the exchange, for example, your enlisted client ID and data about your printer equipment, programming and the way of the issue you are encountering. It is your choices whether to continue with any movement that demands individual data. In any case, please take note of that in the event that you don't wish to give the asked for data, you will most likely be unable to finish the particular procedure.

Individual Information

We will ask you when we require data to recognize you (individual data) or permits us to contact you. At the time of registration client is obliged to give client contact data, (for example, First and Last name, E-mail address, Postal location, Personal identifier and so forth.). Printer Help Support will utilize your contact points of interest to contact you with respect to the item and/or administrations you have asked. This incorporates re-enrollment/reestablishment warnings, extraordinary offers, and studies on enhancing our administration.

Payment Information

On the off chance that client registers to utilize the Service gave by Printer Help Support , we don't gather credit card data via telephone. The payment information is to be entered just by the client. Printer Help Support may utilize an outsider to process and confirm cards charges for charging purposes. We may exchange or reveal this installment data to an outsider just to the degree vital with a specific end goal to finish the installment handling. All credit or platinum card numbers are data into secure (SSL) servers and these numbers are not available by Printer Help Support

Printer System Information

Subscriber Printer '  We might likewise request data identified with your printer. This may include: data about the date of procurement of your printer, kind of printer, distinguishing proof number of your printer, make and model of your printer and/or any printer equipment, programming or peripherals joined to it, state of the printer, framework and registry information about programming establishments and equipment setups, and lapse following documents. This data is obliged to give customized specialized backing to you, and to help us upgrade our support tools and improve our supported items list.

Access -  While asking for support you may ask for the issue to be determined by taking control of your printer. Printer Help Support utilizes qualified instruments which permit client to give control of client printer to an Expert remotely over the Internet, so that the Expert can analyze or right issues. Specialists are not permitted to utilize the Remote Access programming until and unless they have gotten satisfactory preparing in its utilization and client have assented to allow control. Specialists won't utilize Remote Access instruments to get secret or delicate data put away on client printer or system.

Diagnostic Tools -  Some Printer Help Support online diagnoses application may collect a wide variety of useful information about the state of a printer system and the applications on it. This information is packaged into a document containing all the essential details needed by Printer Help Support and is sent securely over the Internet to the Printer Help Support server or a third party server appointed by Printer Help Support . Printer Help Support analyzes this information to help diagnose and solve end- user problems. Information collected by the Printer Help Support application will not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc. Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements.

Some Printer Help Support online analyses may gather a wide assortment of helpful data about the condition of a printer framework and the applications on it. This data is bundled into an archive containing all the vital points of interest required by Printer Help Support and is sent safely over the Internet to the Printer Help Support server or an outsider server named by Printer Help Support . Printer Help Support breaks down this data to help analyze and understand end-client issues. Data gathered by the Printer Help Support application won't contain any delicate data, for example, Web destinations went to, email messages, email locations sent to, passwords, profiles, and so on.

Live Help Session Records -  Printer Help Support reserves the right to monitor on-line and off-line sessions between user and a Technical Support Executive for quality control of the Service provided to the Customer by Technical Support. In addition, we may record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers.

Live Help Session Records - Printer Help Support maintains all authority to screen on-line and disconnected from the net sessions in the middle of client and a Technical Support Executive for quality control of the Service gave to the Customer by Technical Support. What's more, we may record on-line and disconnected from the net sessions directed on the Web webpage for client reference and to help with determination of question and/or potential protestations. 
This security strategy sets out how Microsoft Support utilizes and ensures any data that you give Microsoft Support when you utilize this site. Microsoft Support is focused on guaranteeing that your security is ensured. Should we request that you give certain data by which you can be recognized when utilizing this site, and afterward you can be guaranteed that it might be utilized as a part of agreement with this protection proclamation. Microsoft Support may change this approach every now and then by overhauling this page. You ought to check this page every once in a while to guarantee that you are content with any progressions.